About us

We are Durrat and Dana Trading Establishment, Commercial Registration No.: 1010942510, issued by the city of Riyadh, and responsible for issuing the Rizq Card.

Our mission is to provide a community service by providing a savings service

The Rizq Card provides discounts in the medical field (hospitals, medical complexes, laboratories, medical radiology centers, in addition to dental, dermatology, laser, ophthalmology and other centers in the most famous hospitals and centers).

These discounts reach 80%, documented by official contracts with our service provider partners.

We will soon provide our customers with discounts in the commercial field.

The Rizq Card is valid for one calendar year from the date of its issuance, and is available to all those present in the Kingdom of Saudi Arabia (Saudi - visitor - resident)

We provide all medical services: medical examination, tests, radiology, surgeries, natural and caesarean births, eye surgeries, physical therapy, home care... etc.

 

Terms and Conditions:

The Rizq Medical Discount Card subscription is for the registered individual only and cannot be used by anyone else. The discount provider reserves the right to refuse to grant the discount to anyone other than the registered member.

Membership fees are non-refundable due to the expiration of a provider's contract if the contract expires after the customer's subscription.

The customer has the right to request information regarding the expiration date of a provider's contract.

By paying the membership fee, the customer acknowledges and agrees to the card's benefits, discounts, and all other terms. Therefore, the customer is not entitled to a refund based on ignorance of the terms.

If the discount cannot be obtained at a center listed on our website, the customer should contact Rizq Customer Service at that center for assistance in resolving the issue and preventing its recurrence.

The customer is entitled to a refund and cancellation of membership in the following cases:

The customer is entitled to terminate their membership and request a refund of the membership fee only if the name of a center is listed in the application and the contract with that center has already expired. If a customer requests membership at a specific establishment and specifies the desired establishment, but does not receive the discount from that establishment, they are entitled to a refund, provided the customer contacts Rizq customer service immediately upon encountering the problem while at the establishment and Rizq management is unable to resolve the issue.

If an establishment refuses to grant the discount to a customer, this does not entitle them to a refund if the contract between Rizq and the establishment is still in effect. The establishment owner is considered responsible for the refusal and bears the consequences. The customer is not entitled to compensation from Rizq for the discount difference, as payment implies acceptance.

If an establishment refuses to grant the discount to a customer and the customer pays the full amount, the customer is not entitled to compensation for the discount difference, as payment implies acceptance.